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| 2/4/12 | Your Account | Sign In | |||||
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Shipping & Handling: "Yes, your order has shipped!" We don't mess with shipping around here ... your purchase will usually ship the same / next business day following cleared payment! We ship to your PayPal Confirmed Address or the address your credit card is billed to if possible, for everyone's protection. If your address is wrong in PayPal, please take a moment to fix it ASAP. If you have an unusually different ship-to (like to a gunsmith in Deluth and your credit card bill is sent to Chicago), please phone in your order for everyones protection. Shipping & Handling - Pricing: Frankly, we are fully aware of the fact that most sellers just throw it in whatever's handy, wrap it in old newspapers (if at all) and toss it in the nearest drop slot to save costs. However, hidden damage on a gunstock can be a dangerous thing, not to mention the hassle you can expect when attempting to get a replacement. Like I said, you get what you pay for. Not Stocky. All items are automatically shipped insured. Every item that comes through is treated as if it was yours even before you bought it throughout the entire process. Incoming shipments are inspected immediately so the likelihood of a damaged / defective item getting listed is remote. Why do you think we have more 'scratch & dents' listed than most retailers? These are items most would unwittinmgly ship to you as new! Once purchased it is inspected again, many times we open several and send you the nicest one. It is then repackaged in our own materials if necessary (yes, to meet our quality standards most of the time it is necessary), label printed and shipped. The result? Our return rate is like 1/3 of 1%!!!
UPS = United Parcel Service; USPS = U.S. Postal Service Simply stated, USPS has lost several stocks on us. USPS requires 10-14 days to go by before running a tracer, UPS does not. Their reps sum it up best in a couple of recent encounters; "Nothing we can do, haven't you ever heard the phrase 'lost in the mail,' buddy?" and "... that crack is not bad enough for us to approve it ... all we can do is send it to St. Louis and see if they will approve the claim. They'll give you a decision about 30 days after they recieve it." We replace all damaged UPS stocks once the claim has been verified. You are on your own if you select U.S. Mail, sorry.
Standard Shipping Services - UPS Ground or USPS on request - shipped business-daily, (no weekends or holidays unless prior arrangements are made, please). Expedited Shipping Services -UPS 2-3 Day Select usually is just that, just have to be willing to pay for it. Priority Mail is cheaper but far more dangerous. We know people say they "do it all the time" but have they shipped thousands of items and had to deal with the result? Didn't think so. Overnight Shipping Services - If you have ever used this service you know that overnight is not always overnight, usually 2 day coast to coast. Please do not blame us, we'll give it to the shipper on time but do not drive the truck to your door. Tracking numbers are emailed automatically by UPS (check your spam folder) and may also be found attached to the transaction in Your Account screens on this site or in your "PayPal Payment Details" screens. Simply log-in, click on the tracking number in the appropriate order and details will be imported instantly from UPS. We use UPS Quantum Shipping so that will be the subject line on UPS emails. USPS tracking numbers are useless, they only show "Label Printed" or "Delivered". We've found the postal clerks generally little help either as they will claim they never received the package right up to the day it's delivered. USPS insurance is equally worthless. They require the damaged item be shipped to St. Louis for evaluation if the postal clerk T.D.'s the claim. UPS, on the other hand, sends an inspector out then ships the stock back to us. A check usually follows a few days later. With this in mind, we "ain't sending no" stocks to St. Louis for evaluation. If you want a USPS shipment we'll do it but you're on your own once they have it, sorry. (Only First Class Mail is good, but there's a 13 oz. limit). Face it, there's a reason UPS is in business. PayPal payments funded with your checking account and personal checks may delay your order as it takes a few days for funds to clear. Log in to your PayPal Account for details / anticipated clearing times. We obviously have no control over the package once we give it to the shipping company. If there is a delay please call the shipper immediately with your tracking number. 1-800-PICK UPS. Most times it's an erroneous address problem and they are happy to finally get directions from you. International Shipments: That been said you may be able to import it yourself. If your local laws permit we suggest contacting a local customs broker or freight forwarding service with an export permit (many are to be found in a Google search) that can provide a U.S. shipping address and we can ship to them. Some folks apparently have an American friend that purchase the item and forward it to them. Only U.S. address info may be entered into our checkout screens. Please take a moment to review our Tech Support Pages save yourself some time and shop with confidence!!! Finding out what's in stock and getting it is easy if you know how! Please take a moment to visit our Customer Service Page.
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Please take a moment to review our Tech Support Page save yourself some time and shop with confidence!!! Copyright © 2012 StockysStocks.com (MBI, Inc.). All Rights Reserved. U. S. SHIPPING ADDRESS REQUIRED |
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